Speak directly to the finance audiences you need to reach
Make faster decisions–now
Trust in the results you receive from us, every time
Innovative solutions designed for the unique needs of financial firms.
Attitude and Usage
Know what people want from your institution, and what will make them happiest. Self service banking? Hours of operation?
Ensure you are engaging with those who matter most to capitalize on market demographics.
Gather your customers’ sentiment on a range of topics in minutes. Access quantitative and qualitative methodologies to find out how satisfied your customers are and why.
Path to Purchase and User Journey
Know what your target audience does online before, during, and after their transactions. Determine their habits to optimize the customer experience with your firm.
Ready for more?
View our full suite of solutions
Speak to high net worth individuals, first time mortgage applicants, and more.
Speak to the people that matter most. We’ve developed panel profiles to ensure you’re directly connected to the people who you want to speak to most.
Power your decisions with on-demand insights.
Toluna delivers real-time consumer insights at the speed of the on-demand economy. By combining global scale and local expertise with innovative technology and award-winning research design, we help clients explore tomorrow, now.
A Perfect Storm: Economic and Energy Crises Impacting American Consumers
Originally published by Quirk’s Media. Consumers change spending habits but maintain ethical standards The health and well-being of American consumers is set to take one of the biggest hits as we move further into the cost-of-living crisis and the warning signs of this are already showing. People are experiencing more stress, eating less healthily, smoking […]
Why Brands Must Respond to Shifts in Consumer Behavior
Originally published by ANA. In today’s economy, the inflation rate is constantly rising in response to rapid market fluctuations, and it’s causing large shifts in consumer behavior — especially in recent months as the cost of living has risen. Inflation has already impacted consumer behavior in ways such as holding off on large purchases, making […]
How Australians are Responding to the Cost of Living Crisis
As global inflation continues to rear its ugly head, Australians are feeling the impact. In fact, over nine in ten (92%) Aussies say that they’re aware of the increased cost of living, and three in four (76%) say they’re at least moderately concerned about their personal financial security as a result. To better understand the […]
How UK Consumers are Adapting to a Cost of Living Crisis
There’s a growing cost of living crisis in the UK. In the 12 months leading up to February 2022, prices rose by 6.2%, the fastest in 30 years. And to make matters worse, the Office for Budget Responsibility says that inflation and higher taxes from April mean that households are facing the biggest decrease in […]
How Americans are Adapting to Inflation and Rising Costs
Between the continued presence of the COVID-19 pandemic and the ugliness arising from heightened political tensions across the globe, there’s been plenty of cause for concern in recent months. However, you may be surprised to know that neither of these issues top the list of what Americans are most concerned about right now. In a […]
The 2022 Cryptocurrency Landscape: Sentiments and Setbacks
We’re willing to bet you’ve heard the buzz around cryptocurrency, a digital form of currency that’s secured by cryptography and designed to be highly secure. This prevents issues including fraud and double-spending. Even major platforms such as PayPal and Mastercard are starting to accept digital currency payments! It can also be traded for profit. Because […]
Implementing Agile Usage and Attitude Tracking in Financial Services
Across the globe, consumer behaviours and attitudes continue to rapidly evolve. For financial services brands, it’s imperative to stay on top of these changes in order to position themselves—and their products and services—for success in the marketplace. Consider these findings from Wave 17 of our Global Consumer Barometer, which was fielded between 16th and 21st […]
Contactless card payment limit to more than double to £100 on the 15th October
The UK contactless card payment limit is going to more than double from £45 to £100 on the 15th October, allowing for much more flexibility and even more transaction speed at the point of sale. But is this necessarily a good thing for everyone? The contactless card payment system was first introduced in 2007 and […]
Digital Transformation in Financial Services: What Brands Need to Know
Consumer behaviors have continued to evolve as the COVID-19 pandemic lingers on, and finances are one of the areas that have been the most heavily impacted. In fact, one in five people report their finances, and planning financially for the future, as the area of life that has changed most dramatically. Faced with layoffs, job […]
For those who have been following the recent economic news, it shouldn’t be surprising to read that UK shoppers have returned to the high street in record numbers, driving up the pent-up demand created by a long period of restrictions and lockdowns. There is no doubt that this is good news for businesses in the […]