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Custom research
at Toluna

Access a single source for all your market research needs, from DIY to full-service, quantitative or qualitative. Next to our ready-made solutions, we are also equipped to design and carry out tailor-made research for any project you have in mind. We help our clients research everything from customer value and pricing to Net Promoter Scores (NPS), whether quantitative, qualitative, or a mix of the two.

Why choose Toluna for your custom research?

Interested in our quantitative or qualitative tailor-made solutions? Contact us now to get a quote and start planning your research.

Qualitative research as a center of excellence

Can’t find what you need in our ready-made quantitative solutions? We also have an extensive qualitative research team with hubs around the globe, who are ready to support you with any research you have in mind.


We help our clients build genuine connections, spark innovation, and grow their businesses through a deeper appreciation for people’s lived experiences. Data can feel overwhelming and often lacks the true answer of where to go next, but with qualitative research we can sharpen our understanding and make informed decisions.

The insights you need, when you need them

Achieve a deeper, more human understanding of consumer and B2B decision-making. We regularly assist clients with creative development/Big Idea research, early-stage packaging refinement, market and category attitudes, and understanding brand imagery and impact.


Using both classic face-to-face methodologies and an array of digital solutions, we work with you on a project design that fits your objectives, target audience, budget and time frame. Our frameworks link to Toluna’s key metrics to allow for a seamless transition from qualitative to quantitative research.

Live synchronous methods

Our face-to-face research methods include focus groups, in-depth interviews, ethnography, workshops, and more.

Digital asynchronous methods

Our digital qualitative research includes mobile ethnography, ODB, and the work we do on the Toluna Start Qual platform.

AI in qualitative research

IMMERSE

We found the IMMERSE tool to be a powerful way to quickly generate qualitative insights at scale. It gave us the capability to explore subtle nuances among a large audience in a fast, cost-effective way and is therefore perfect for those briefs that sit somewhere in-between a traditional quant or qual approach. The research we delivered was well received by our stakeholders who were engaged and excited by the platform. We intend to use IMMERSE again in future.
Enterprise client

Ready to take your research to the next level?

Reach out to our qualitative team to get started.