24th April, 1pm | Manicomio City Restaurant, 6 Gutter Ln, London EC2V 8AS
Join us for this exclusive peer event to discuss the challenges and opportunities as the duty becomes a business-as-usual operational function.
Hear from consortium members and non-members alike to discuss learnings from testing conducted so far and future challenges:
The lessons learnt for comms writers
How KPIs are being enhanced to better demonstrate & benchmark understanding of key messages and call-to-action
Scoped requirements for:
BAU testing of existing products to provide market insights for annual product reports
Incident management cases – how research can provide evidence around an incident/complaint
