The Consumer Duty Syndicate Event

24th April, 1pm | Manicomio City Restaurant, 6 Gutter Ln, London EC2V 8AS

Join us for this exclusive event

Join us for this exclusive peer event to discuss the challenges and opportunities as the duty becomes a business-as-usual operational function.

Hear from consortium members and non-members alike to discuss learnings from testing conducted so far and future challenges:

This event will help:

  • The lessons learnt for comms writers

  • How KPIs are being enhanced to better demonstrate & benchmark understanding of key messages and call-to-action

  • Scoped requirements for:

BAU testing of existing products to provide market insights for annual product reports

Incident management cases – how research can provide evidence around an incident/complaint

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