The Consumer Duty Syndicate Event

1st November, 12:30pm | City Social, Tower 42, 25 Old Broad St, London EC2N 1HQ

Join us for this exclusive event

Join us for this exclusive peer event to discuss the challenges and opportunities as the duty becomes a Business-as-Usual operational function.

Hear from consortium members and non-members alike to discuss learnings from testing conducted so far and future challenges:

This event will help:

  • Develop an industry best practice guide based on the consortium’s learnings from the current testing

  • Measure and drive improved understanding & engagement amongst internal employees

  • A holistic event driven response to incidents (complaint or other customer interaction driven) providing re-evaluation of consumer product needs, price/value, and the relevant journey comm(s).

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