Toluna Start offers a solution that enables users to build, create, and recruit target consumers into a custom community experience for real-time discussions, events, and/or focus groups. It’s a qualitative solution that allows users to obtain deeper insights.
Recently, we released 3 new features that will help moderators connect and engage with participants more easily, and efficiently. Here’s what we’ve added:
Analyze and view your report dashboard by clicking the icon here, located at the top right of the live event.
To create a new topic, click the + button.
Complete information on a new topic, and then click Create Topic
Click the three dots to the right of a topic to edit, remove, pin, schedule, or close. You can use the close topic option to add all topics ahead of time and unlock when you are ready for respondents to answer.
The lock represents a closed topic.
To get more information about a participant, hover over their username. To remove them, click on the 3 dots next to their username and then remove user.
To comment on a topic, add a photo or video, type in this box:
To like a response, click on the Thumbs Up icon. Use the Tag feature to organize responses. Only the moderator will see these. Click on the three dots next to a comment to remove the comment.
One-to-one chat with a participant by double-clicking their username. A new window will open where you can chat with them privately.