Piping & Masking

Published Dec 08, 2021

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Piping and Masking are two techniques that allow you to leverage respondents’ previously selected answers later in the survey.

Piping is used to import selected answer/answers to the question text of a later question.

Masking is used to import selected answer/answers to the answer list of a later question.

Together, these features offer more options to customize the survey experience for respondents, as well as improve the survey experience making it easier to answer follow-up questions based on previously made selections in the survey.

Adding Piping or Masking to your survey in Toluna Start:

For eligible questions, users can start by selecting “ADD PIPE/MASK”

Next, select the page and question you would like to start from and the action type

PRO TIP: Use the Tool Tips identified by the “[?]” as a helpful reminder of each action

Click “Add” and watch as your question updates

Save your question and as a best practice preview your survey to ensure it is correct

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